Tuesday, June 24, 2014

Customer Awarded Excellence – Certificate of Excellence Awarded to 28 Kinseth Hospitality Properties

Written by: Emily Kucera – Creative Marketing Specialist & Kelsie Kithcart - Kinseth Marketing Intern

At Kinseth Hospitality Companies we strive to provide World Class Hospitality to Every Guest Every Time. This is exactly what 28 of our hotel properties did to receive a 2014 Certificate of Excellence award from TripAdvisor. The amazing customer service from our hotel staff and managers reflected through customer reviews on TripAdvisor.com, allowed these properties to join the group of distinguished award recipients.

However, the management and staff alone did not achieve these awards. Only with the assistance of our loyal customers did the possibility of this honor become a reality. Guest reviews give us the feedback and encouragement we need to make our hotels better each and every day. So next time you receive a request for a review think twice before you delete!

Each of the 28 hotels that received this award are recognized as a top performing hotel as reviewed by travelers on TripAdvisor. Each hotel has reached a star rating of 4 or higher and had a consistent amount of reviews each month. Our recipients include:

•    Hampton Inn – Dubuque, IA
•    Hampton Inn – Council Bluffs, IA
•    Holiday Inn Express – Coralville, IA
•    Super 8 – Green Bay, WI
•    Super 8 – Storm Lake, IA
•    Super 8 – Portage, WI
•    Country Inn & Suites – Middleton, WI
•    Radisson – Menomonee Falls, WI
•    Hampton Inn – Florissant, MO
•    Hampton Inn – Branson, MO
•    Country Inn & Suites – St. Charles, MO
•    Fairfield Inn – Manhattan, KS
•    Hilton Garden Inn – Manhattan, KS
•    Hampton Inn & Suites – Lincoln, NE
•    Residence Inn – Billings, MT
•    Hilton Garden Inn – Omaha, NE
•    Country Inn & Suites – Rocky Mount, NC
•    Holiday Inn & Suites – Council Bluffs, IA
•    Hampton Inn & Suites – Grafton, WI
•    Hampton Inn – Coralville, IA
•    Hilton Garden Inn – Council Bluffs, IA
•    Hilton Garden Inn – Sioux City, IA
•    Courtyard by Marriott – Ankeny, IA
•    Hampton Inn & Suites – West Bend, WI
•    Candlewood Suites – La Crosse, WI
•    Comfort Inn & Suites – Davenport, IA
•    Courtyard by Marriott – Columbia, MO
•    Best Western Fairfield Inn – Fairfield, IA

We take every review into consideration and strive for 5 star reviews like this one, from a guest at the Hampton Inn & Suites Grafton, WI.

“I was here for a wedding in May of 2014 and I’m glad they chose this hotel. It was clean and easy to get to, the staff was very friendly and the lobby was impressive. The complimentary breakfast had a wide array of choices in the morning, which was a great surprise. I would definitely stay here again.”

Another guest, of the Fairfield Inn Manhattan, Kansas says;

“The staff was very nice and helpful. The hotel is located in an area close to attractions, restaurants and shopping. The rooms are clean and well maintained. I've stayed a few times at this location and it is always consistent.”

The next time you stay at a Kinseth Hospitality hotel property, be sure to visit www.tripadvisor.com to give us your feedback. Who knows – you might even help your favorite Kinseth hotel property win a 2015 Certificate of Excellence Award!

Two thumbs to our 28 winning properties – and of course to all of our amazing guests!

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